Agile – Major Scrum Metrics

As the saying goes ” Anything that cannot be measured, cannot be managed well”.

Though there are wide range of metrics being measured during Agile Project Management, listed few down which I feel is important to track in any projects.

• It’s important to have your KPI’s be –
  • Specific
  • Measurable
  • Attainable
  • Relevant
  • Time bound

Metrics	Goal	Objective	Formula	Unit of Metric
Sprint Velocity	Improve Productivity	To find out the average number of features turned into product increment during a particular sprint.	Sum up of the story points for all completed User Stories	Story points
Team Velocity	Improves forecasting	To find how many user stories were completed by the team, on average.	Sum of all story points completed across sprints / Total number of sprints	Story Points
Sprint Burndown	Measure progress of a sprint	To show the number of hours / story points remaining to complete the features planned for the current sprint for each day during the sprint	Graphical representation of remaining story points at end of each day of the sprint (work committed vs. work completed)	Story points
Efforts Variance (%)	Improve delivery capability	To ensure you have planned the work for the total capacity of the resources.	(Planned capacity / Total available capacity) *100	%
% Resource Utilization	Resource Productivity	To ensure the resources are fully utilized. Include the time-off.	Total Billable hrs / Total Available hrs * 100	%
Defect Review Efficiency	Improve delivery quality	To control and monitor the efficiency of review process.	Total number of review defects / (Total number of review defects + Total number of testing defects) * 100	%
Defect Leakage	Improve delivery quality	To monitor the effectiveness of testing process in terms defects that are left undetected by the team.	(Total No. of Defects in UAT/ Total No. of Defects before UAT) x 100	%
Cause – wise Defect Distribution	Improve delivery quality	To see the trend of defect distribution in different causes. This will help in defect prevention.	Number of defects due to particular cause /Total number of detects found	%
Client Satisfaction Index	Improve client satisfaction ratings	This will help in determining the satisfaction level of the client	Average CSAT Rating based on various parameters	Scale of 10